Simone​ Wong

I help CRM & Product Growth teams realise their untapped potential in retention and revenue growth through customer engagement and data strategies.

 

Berlin-based digital native with 6+ years experience in CRM, Product Growth and Marketing & Communications specialised in mobile apps and digital products. Previously leading Customer Loyalty at TIER Mobility.

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I offer consulting & support on:

• CRM Lifecycle, engagement & retention strategies

• Customer communication & copy strategy

• CRM tech optimisation, platform evaluation & migration

• Growth & CRM team processes, cross-functional collaboration